Privacy Policy

Standley Appliance Repair respects your privacy and is committed to protecting the information you provide through this website. This Privacy Policy explains how information is collected, used, shared, and protected when you visit the website, place a call, or submit a service request through the website’s contact or call request form. By using this website or contacting Standley Appliance Repair through the website, by phone, email, or text, you acknowledge and agree to the practices described in this Privacy Policy.

This website is intended primarily to provide information about appliance repair services and to allow users to request contact regarding service needs. This website does not process payments, does not complete online transactions, and does not collect or store credit card or payment card information through the website.

Standley Appliance Repair may collect personal information you voluntarily provide when you fill out a service request form, request a call, contact the business by phone, send an email, or otherwise communicate regarding services. The information collected may include your name, phone number, email address, home address, service address, appliance details, scheduling preferences, and any additional information you choose to provide in your message or communications.

Standley Appliance Repair may also collect records of communications and service-related correspondence, including information contained in emails, call request submissions, text messages, voicemail messages, and notes relating to your inquiry or service needs. If you contact Standley Appliance Repair by phone, text, or email, the content of those communications may be retained as reasonably necessary for customer service, scheduling, quality control, operational needs, legal compliance, and recordkeeping.

In addition to information you voluntarily provide, the website may automatically collect certain non-personal or device-related information when you visit. This may include browser type, device type, operating system, IP address, approximate location derived from IP address, pages viewed, dates and times of visits, referring website addresses, clickstream information, and other general usage data. This information may be collected through cookies, web beacons, server logs, analytics tools, and similar technologies in order to help operate the website, evaluate website traffic, improve functionality, and enhance user experience.

Cookies are small files placed on your device to help websites function and to remember preferences or usage patterns. Web beacons and similar technologies may be used to understand how visitors interact with the website or communications. You may be able to control certain cookie settings through your browser; however, disabling cookies may affect website performance or functionality. By continuing to use the website, you understand that non-personal browsing data may be collected through cookies or web beacons for website improvement, analytics, and user experience purposes.

Personal information collected through the website or through communications may be used for legitimate business and service-related purposes, including responding to inquiries, scheduling and confirming appointments, providing appliance repair services, communicating regarding service requests, dispatching technicians or partner technicians, improving operations, maintaining internal records, preventing misuse, complying with applicable legal obligations, and enforcing rights, policies, and agreements.

By placing a call, submitting a service request, or otherwise contacting Standley Appliance Repair, you expressly agree to allow Standley Appliance Repair and its partners to contact you by phone, email, or text message for service-related purposes. These communications may include appointment scheduling, service updates, confirmations, estimates, follow-up communications, customer support, operational messages, and related service communications. You understand and agree that such communications may be made using the contact information you provide.

By contacting Standley Appliance Repair through the website, by phone, or through a service request form, you also acknowledge and agree that your information may be shared with trusted partners as reasonably necessary for operational and service needs. Trusted partners may include contractors, technicians, dispatch providers, communication providers, website and technology service providers, analytics providers, hosting providers, and other entities that support the delivery, coordination, administration, or improvement of services. Information shared with trusted partners will be limited to what is reasonably necessary for these purposes.

Standley Appliance Repair may also disclose information if it believes in good faith that disclosure is reasonably necessary to comply with law, regulation, legal process, governmental request, insurance requirements, fraud prevention efforts, security needs, enforcement of agreements, protection of rights or property, protection of users or the public, or in connection with a business transition, restructuring, sale, transfer, or similar operational event.

The website’s service request form sends submitted information by email. Email is a convenient but not always fully secure method of transmission or storage. By using the website’s form or communicating by email, you understand and accept the inherent risks associated with electronic communications, including the possibility that information sent electronically may be intercepted, delayed, misdirected, accessed, or stored by unauthorized parties despite reasonable efforts to protect information.

Standley Appliance Repair uses reasonable administrative, technical, and organizational measures to help safeguard information against unauthorized access, misuse, alteration, or disclosure. However, no website, network, server, email transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, Standley Appliance Repair does not warrant or guarantee absolute security of any information submitted through the website, by email, or through other electronic means.

Personal information will be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and communication records, resolving disputes, enforcing agreements, and complying with legal, tax, insurance, and operational obligations. Non-personal or aggregated data may be retained for analytics, operational, security, and business improvement purposes.

This website is not directed to children, and Standley Appliance Repair does not knowingly solicit or intend to collect personal information online from children under 13 years of age. If information is believed to have been submitted by a child under 13, reasonable efforts may be made to delete such information from records when identified.

This website may contain links to third-party websites, tools, or services for convenience or informational purposes. Standley Appliance Repair is not responsible for the privacy, security, content, or practices of third-party websites or services. Any interaction with third-party websites or services is at your own risk and subject to the applicable third party’s own terms and policies.

If you do not wish to receive text messages or calls for non-emergency service-related follow-up, you may request to opt out by calling (720) 307-7411. Even if you opt out of certain communications, Standley Appliance Repair may still contact you as reasonably necessary to respond to an inquiry you initiated, coordinate requested service, comply with legal obligations, or protect rights and operations.

Users may request that Standley Appliance Repair update or correct contact information previously provided, to the extent reasonably practicable and subject to recordkeeping, legal, operational, and service requirements. Standley Appliance Repair may retain historical information as necessary for documentation, compliance, dispute resolution, fraud prevention, and business purposes.

By using this website or contacting Standley Appliance Repair, you agree that any dispute, claim, or controversy arising from or relating to the website, communications through the website, or services requested through the website shall first be addressed exclusively through direct good-faith negotiation with Standley Appliance Repair. You agree to waive any right to sue or take legal action beyond direct negotiation with respect to disputes related to the website or services, to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, you further agree that any recovery, damages, compensation, or remedy of any kind arising out of or related to the website, any communication, any service request, or any services shall be strictly limited to a maximum of one hundred dollars ($100) in the aggregate, regardless of the nature of the claim, theory of liability, or number of alleged incidents.

You also agree that each party shall bear its own legal fees, attorney’s fees, costs, and expenses in connection with any dispute, claim, negotiation, or controversy relating to the website, your communications, or any requested or provided services, regardless of outcome, except where prohibited by applicable law.

To the fullest extent permitted by law, the website and all information and communications made available through it are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. Standley Appliance Repair disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability. Standley Appliance Repair does not guarantee that the website will be error-free, uninterrupted, secure, or free from harmful components.

To the fullest extent permitted by law, Standley Appliance Repair shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the website, website use, inability to use the website, communications, delays, service interruptions, data loss, unauthorized access, or any services requested or arranged through the website, even if advised of the possibility of such damages.

Standley Appliance Repair reserves the right to revise, update, or modify this Privacy Policy at any time by posting an updated version on the website. Any changes become effective upon posting unless otherwise stated. Your continued use of the website or continued communications with Standley Appliance Repair after any update constitutes your acceptance of the revised Privacy Policy.

By visiting the website, placing a call, submitting a service request, sending an email, or otherwise communicating with Standley Appliance Repair, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including the collection and use of personal and non-personal information, sharing of information with trusted partners for operational and service needs, consent to receive phone, email, and text communications for service-related purposes, use of cookies and web beacons, and the dispute, liability, compensation, and legal-fee limitations described herein.